GLOBAL TERMS OF SERVICE, PRIVACY POLICY & DISCLAIMER

Effective Date: January 14, 2026

 

Service Provider: STAR ALLIANCE CONSULTING S.L.

Registered Office: Calle del Pinar, 5, 28006 Madrid, Spain

NIF: B-19750199

Legal Contact: info@starallianceconsult.com

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1. GENERAL ACKNOWLEDGEMENT & PROFESSIONAL USE​

By accessing the website of Star Alliance Consulting S.L. ("The Provider") or purchasing any service, you ("The Client") agree to be bound by these Terms.

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1.1. Active Acceptance

These Terms are expressly accepted by the Client prior to payment through an active consent mechanism (checkbox or equivalent). By ticking the acceptance box, the Client acknowledges having read and understood these conditions in full.

 

1.2. Professional Use Only (B2B)

The services offered by Star Alliance Consulting S.L. are intended exclusively for professional, corporate, or business use. By purchasing a service, the Client confirms that they are acting in a professional or commercial capacity and not as a private consumer.

 

2. PRIVACY NOTICE (GDPR COMPLIANCE)​

We respect your privacy. The information you provide is used solely to execute the requested services (such as assessing refinancing options, processing LEI applications, or conducting background checks).

 

• Data Usage:

Your data will not be shared with third parties beyond our trusted service partners necessary to fulfill your order (e.g., RapidLEI, Official Registries, or Banking Partners).

 

• Data Protection:

We adhere to all applicable data protection regulations (GDPR) and will never sell or misuse your data.

 

• Your Rights:

In accordance with Spanish and European law, you have the right to access, rectify, or request the deletion of your personal data by contacting us at our registered office or via the legal contact above.

 

3. SERVICE EXECUTION & OBLIGATIONS

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3.1. Service Commencement

Services commence strictly once full payment is received and all required information has been correctly submitted by the Client.

 

3.2. Delivery Method

All reports and digital products are delivered electronically (via PDF, email, or secure download link). No physical delivery is provided unless explicitly agreed upon in writing for specific corporate documents.

 

3.3. Client Responsibility (Data Accuracy)

The Provider shall not be responsible for delays or negative outcomes caused by incomplete, inaccurate, or misleading information supplied by the Client. If a report is generated based on incorrect data provided by the Client (e.g., wrong company name or tax ID), no refund or revision will be issued.

 

Any timelines, turnaround times, or estimated delivery dates mentioned on the website or in communications are indicative only and do not constitute a contractual guarantee.

 

3.4. Right of Withdrawal Waiver (Digital Services)

In accordance with Article 103 of the Spanish General Law for the Defense of Consumers and Users, the Client expressly acknowledges and agrees that, once the service has been fully performed or has begun with the Client’s prior express consent, the right of withdrawal is waived.

 

By proceeding with payment, the Client expressly:

 

• Requests the immediate execution of the service; and

• Acknowledges that they lose their right of withdrawal once the service has started or been delivered.

 

4. TERMS OF SERVICE: DUE DILIGENCE & ANALYST REPORTS

Specific terms applicable to the purchase of "Counterparty Due Diligence" or "KYC Reports".

 

4.1. Nature & Scope of Service

The Provider aggregates corporate intelligence from third-party sources (including but not limited to Creditsafe, Dun & Bradstreet, and official registries). The "Analyst Opinion" is a risk assessment based on available data; it does not constitute legal, financial, or investment advice.

Snapshot in Time

The scope of the report is strictly limited to the data sources available at the time of the search. No continuous monitoring, updates, or future verification is included unless expressly agreed in writing.

 

4.2. Accuracy of Data (Third-Party Liability)

We cannot guarantee the accuracy, timeliness, or completeness of data provided by third parties. The Provider shall not be held liable for any errors, omissions, or outdated information contained in the report.

 

4.3. "No Record Found" & Non-Refundable Policy

The service fee covers the search and investigative process, not a specific result.

 

A result of "No Record Found," "Thin File," or "Data Unavailable" is considered a conclusive High-Risk result indicating a lack of transparency.

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Strictly NO REFUNDS will be issued if the search yields limited or no data.

 

4.4. Intellectual Property

All reports, analyses, templates, and materials produced by Star Alliance Consulting S.L. remain its intellectual property unless expressly stated otherwise. The Client is granted a limited, non-transferable right of use for internal purposes only.

 

5. PAYMENT & DISPUTES

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5.1. Chargebacks

Unauthorized chargebacks or payment disputes for services already rendered shall constitute a breach of these Terms. The Provider reserves the right to contest chargebacks with supporting documentation, including proof of service execution, delivery logs, and acceptance records.

 

5.2. Limitation of Liability & Anti-Reliance

To the fullest extent permitted by law, Star Alliance Consulting S.L. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

Independent Assessment:

The Client confirms that they do not rely solely on this report and shall conduct their own independent assessments before entering into any transaction. Any decision made based on this report is taken at the Client’s sole risk.

 

5.3. Force Majeure

The Provider shall not be liable for delays or failure to perform due to events beyond its reasonable control, including but not limited to system outages, third-party provider failures, regulatory changes, or force majeure events.

 

6. GENERAL DISCLAIMER

Star Alliance Consulting S.L. is a private consultancy firm and is not a bank, financial institution, or securities broker-dealer.

No Guarantee of Funding:

The purchase of compliance products (LEI, Reports, Structuring) does not guarantee the approval of any credit line, SBLC, or financial instrument by third-party banks.

 

7. GOVERNING LAW, LANGUAGE & SEVERABILITY

 

7.1. Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Madrid.

 

7.2. Language

These Terms are drafted in English. In case of discrepancy between the English version and any translation, the English version shall prevail.

 

7.3. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.